RECEPTIONIST/ADMINISTRATIVE SUPPORT
Full Time
The Position
The Foundation for the Rehabilitation of Drug Abusers (Caritas Malta) invites applications for the role of Receptionist and Administrative Support to work at Caritas Community Centre on a full-time basis.
Role Description
The receptionist is the first point of contact by phone or in person for individuals who come to seek help from Caritas. The selected person shall therefore offer a welcoming approach to the clients and direct them to the appropriate service. Furthermore, it is necessary for the receptionist to warmly contain the clients in the reception area while waiting to speak to the staff member.
In addition to the above, the receptionist is expected to manage appointments held at the premises, which include the setting up, modifying, and cancellation of sessions, as well as liaising with the relevant professionals. The receptionist will carry out administrative duties related to tests sent to the toxicology lab. He/she has to also handle general administrative and organisational tasks pertaining to the services based within the premises, such as answering phone calls, coordinate mail, assuring that logbooks are duly filled and up to date, inputting of relevant data in CRM, supporting staff with administration tasks, following up on corporate issues, handle logistics, and assuring the proper upkeep of the archive. It is necessary that the receptionist also liaises with external professionals and entities as the need may be.
Eligibility Criteria
The individuals interested in this role shall meet the following requirements:
- Must have a warm, caring and empathic personality;
- Able to handle responsibility, including handling complex situations;
- Be highly organised and meticulous, having an eye for detail;
- Must be highly reliable and able to work independently;
- Possess excellent verbal and written communication skills in both Maltese and English;
- Able to work under pressure and have problem-solving skills;
- Must have excellent multitasking and prioritization abilities;
- Possess good technical skills in the use of computers, printers, and similar peripherals;
- Be proficient in the use of Microsoft software;
- Be ready to work flexible hours that include evenings too on specific days;
- Preference will be given to candidates having at least an A-level standard of education and/or a secretarial qualification;
- Experience in a similar setting will be considered an asset.
Interested individuals are invited to express their interest by sending their applications together with their CV and other relevant documentation to the Human Resources Manager via email on vacancies@caritasmalta.org or by mail. Qualifications and experience claimed must be supported by certificates and/or testimonials.
The deadline for submissions is Friday 20th May 2022.
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HEAD of females residential Therapeutic Programme
Full Time
The Foundation for the Rehabilitation of Drug Abusers (Caritas Malta) would like to invite interested individuals to submit their applications for the position of Head on a full-time basis, to work in one of its drug rehabilitation units. Without prejudice to this call, the selected person may be asked to move internally depending on the needs of the organisation.
The Role
The Head shall be responsible to oversee and manage the delivery of the residential therapeutic program within the unit. They shall make sure that the rehabilitation tools of the community are being implemented well and to high standards, and that the individualised care plan of each service user is being duly fulfilled. In doing so, the selected person shall lead a team of Therapeutic Facilitators and Night Care Workers and be responsible for the effective management of the team to achieve its objectives. In view of this, the Head must ensure that supervision sessions, staff meetings, and group supervision are held regularly.
The selected person shall work in harmony with other Heads and units to facilitate service users’ rehabilitation progress, and liaise with other internal and external professionals as necessary. Furthermore, the Head has to uphold regular communication with management with regards to operations, administrative and human resources matters.
In addition to the above, the Head shall administer the day-to-day running, administration, and management of the unit, and has to ensure that all areas of the unit are maintained to the highest standards.
The Head is accountable to the Clinical Coordinator of the drug rehabilitation services.
Eligibility Criteria
Individuals interested in this role shall meet the following requirements:
- Possess at minimum an MQF level 6 degree in a social wellbeing subject;
- Have at least 3 years work experience in a social setting and ideally in a leadership position;
- Must have a strong aptitude for leadership;
- Be highly organized, responsible, meticulous, and accountable;
- Able to foster and uphold a culture of teamwork;
- Possess excellent verbal and written communication in both Maltese and English;
- Be IT literate with good proficiency in Excel and Word;
- Be mature with sound moral values;
- Possess a clean driving licence;
- Experience in a substance abuse rehabilitation settings shall be considered as an asset.
Interested individuals are invited to send their CV together with a cover letter to the Human Resources Manager via email on vacancies@caritasmalta.org. Candidates are also requested to provide two reference letters, one of which should be from a previous employer. Qualifications and experience claimed must be supported by certificates or references.
Deadline for submissions of applications: Friday 20th May 2022.
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Handyperson / driver
Full Time
Due to expansion of services in the field of drug rehabilitation, The Foundation for the Rehabilitation of Drug Abusers (Caritas Malta) invites applications for the role of Handyperson/Driver at Tal-Ibwar Adolescents Therapeutic Services project on a full-time basis.
The Role
The handyperson/driver will be responsible for the upkeep of facilities and to undertake maintenance tasks at Caritas Tal-Ibwar premises as required. Moreover, the selected person shall also be responsible for driving duties including accompanying service users and carrying out errands as required. In relation to these tasks, the handyperson/driver shall liaise with the Head of the Tal-Ibwar Therapeutic Residential Service as well as the Head of Maintenance, Health and Safety.
The Person
The individuals interested in this role shall ... click here for a detailed description
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Care worker
Part Time
The Position
The Foundation for the Rehabilitation of Drug Abusers (Caritas Malta) invites applications for the role of care worker to work on a part-time shift basis in a residential unit for males. The position requires the incumbent to be available in the evenings for three or four times a week.
The Role
The care worker has to ensure that the structure of the rehabilitation programme is followed by the residents. The selected person will therefore be responsible to supervise residents on the floor and offer support and guidance as necessary so as the tasks are carried out. The care worker must apply the tools of the community effectively and ensure continuity on the decisions taken by the head of unit and therapeutic facilitators.
The care worker is directly accountable to the Head of Unit.
The Person
Individuals interested in this role shall meet the following requirements:
- Be in possession of at least an Award in Residential and Day Care Work or another qualification in a social well being subject;
- Be available to work evening shifts on a fixed roster basis;
- Be mature with sound moral values;
- Able to work in a team;
- Be IT literate;
- Knowledge of Maltese and English Languages is a must;
- Possess a clean driving licence;
- Previous experience in a similar setting with a proven track record will be considered as an asset.
CANDIDATES WHO DO NOT SATISFY THE ABOVE CRITERIA WON’T BE CONSIDERED.
Interested individuals are invited to express their interest by sending their applications together with their CV and other relevant documentation to the Human Resources Manager via email on vacancies@caritasmalta.org or by mail. Qualifications and experience claimed must be supported by certificates and/or testimonials.
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