First step is not easy…
Outreach Service maintains communication with all other New Hope internal services and programmes, as well as with external agencies involved in the care of drug users be they national agencies or other NGOs. Outreach recommends future holistic related to medical, psychological, social, and rehabilitation needs.
Drug users coming to Outreach are initially offered frequent individual appointments, intensive support sessions, and group work to orient and encourage them for more rehabilitation. During these sessions, demographic information, a personal history, support networks, and the extent/frequency/duration/mode of drug use is established in order to start monitoring motivation, ambivalence, and willingness to change, as well as plan an individually tailored rehabilitation programme.
It is essential that good communication is maintained by the Outreach Service with all other New Hope internal services and programmes, as well as with external agencies involved in the care of drug users be they national agencies or other NGOs. Outreach commands a lot of the relevant information upon which future holistic action is taken from a medical, psychological, social, and rehabilitation perspective.