All services and programmes within New Hope aim to provide support to reduce harm. The Male Shelter in Zebbug assists male clients in their detoxification process and prepares them for rehabilitation. The Shelter also offers help to homeless people with a drug use issue. In it, clients find a homely, and caring environment, which gives them the stability and support, which may be missing from their lives. The Shelter is intended to look and feel like a normal home, with the setup and décor being deliberately as non-clinical as possible.