Through the Employee Assistance Program (EAP), Caritas Malta helps employees and their families resolve job-affecting problems, irrespective of their position in the company.
Aim of the Employee Assistance Programme
Creating awareness among employees regarding substance misuse and other social problems that could affect their personal and social lifestyles and their performance.
Helping employees identify, assess, and resolve their problems through timely interventions of professional support.
Common Problems which may affect job performance
Inadequate Life Skills habits
Family and Marital Issues
Gambling Legal Issues
Unmanaged Emotional Stress
Workplace Threats/ Violence
Caritas Malta helps the individual through counselling and/or referral to Caritas services
Benefits of Employee Assistance Programme
An opportunity to
Rebuild their life and improve their job performance
Resolve their problems
Improve their life or the life of a loved one
An opportunity to:
Reduce stress and prevent job conflict;
Provide qualified intervention with employees’ problems;
Allow the supervisor to focus on other job-related issues
Benefits of EAP for the Individual, the Family and the Organisation
Through access to an EAP, the employee and his/her family are fortunate to have one of the best services an employer can offer.
EAP’s can be an excellent resource for solving problems that have an adverse effect on the employee’s family, health and productivity.
Overall the EAP saves resources, time , and money for the organisation Caritas
Use of EAP
An employee or employer’s immediate family members can contact the EAP for assistance at this or her own discretion. Any decision to accept assessment, counselling or treatment is the responsibility of the employee.
If an employee’s work performance becomes less than satisfactory, the supervisor may refer an employee to EAP. Under these circumstances, the employee will be required to meet with the EAP for an assessment, counselling or treatment is the responsibility of the employee.
Success of Employee Assistance Programme
The success of EAP is not easily measurable.
The number of employees who come forward to ask for help is very encouraging.
In Most Companies, the number of employees asking for help is not documented in the interest of discretion and confidentiality, especially since the problems that employees come up with are personal and not necessarily work-related.
However a functioning EAP facilitates a “healthy” working environment which, in the context of Human Resources Development Culture, makes employees more “at home” at the workplace. Employees feel that they are not treated like robots but as human beings who may at times – for known or unknown causes, delay their personal development and growth , and becomes less productive. However, they can eventually resolve their problems and change their negative attitudes if they are given the right support at the right time.